top of page

Privacy Policy

Effective Date: 2nd March 2026
​

KeyWe is a trading name of Libratum Solutions Limited, a company incorporated in Hong Kong under the Companies Ordinance. All references to “KeyWe,” “we,” “our,” or “us” in this Privacy Policy are references to Libratum Solutions Limited.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our website and services.

​

1. Information We Collect

We may collect the following categories of personal data:

  • Identification details: name, contact information, HKID/passport number (if provided for verification).

  • Rental information: property details, deposit amounts, tenancy duration.

  • Financial information: income range, employment status (for eligibility checks).

  • Technical data: IP address, browser type, device information, cookies.

​

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and improve our services.

  • To assess tenant eligibility and conduct background checks.

  • To facilitate cooperation with our partner lender(s) for financing solutions.

  • To communicate with you regarding applications, offers, and updates.

  • To comply with legal and regulatory requirements in Hong Kong.

​

3. Sharing of Information

We may share your personal data with:

  • Partner lenders for loan evaluation and processing.

  • Service providers assisting with identity verification, payment processing, or IT support.

  • Regulatory authorities if required by law.

We will not sell or rent your personal information to third parties.

​

4. Data Storage and Security

  • Your information is stored securely on Wix servers, which use encryption and access controls to protect against unauthorized access, disclosure, or misuse.

  • Access is restricted to authorized personnel only.

  • We implement safeguards to protect against unauthorized access, disclosure, or misuse.

​

5. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes stated above or as required by law. Once retention periods expire, data will be securely deleted.

​

6. Your Rights

Under Hong Kong’s Personal Data (Privacy) Ordinance (PDPO), you have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate or incomplete data.

  • Withdraw consent for processing (subject to contractual or legal obligations).

Requests can be made by contacting us at: support@keywe.life

​

7. Cookies and Tracking

We use cookies and similar technologies to improve website functionality and analyze usage. You can manage cookie preferences through your browser settings.

​

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

​

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:


Libratum Solutions Limited (trading as KeyWe)  
Email: support@keywe.life
Address: Room 1701A, 17/F, Tower 1 China Hong Kong City, 33 Canton Road, Tsim Sha Tsui, Hong Kong

bottom of page